Business services are activities that benefit businesses without supplying physical products. These include marketing, production, safety and cost-savings.
Business-to-business (B2B) service providers assist other businesses with a flat or hourly rate. Examples of B2B services include information technology, legal support and accounting.
Tech support, maintenance and pest control services provide companies with a wide range of service professionals who can address technical issues, allowing employees to remain productive. These services also help companies maintain their properties by providing maintenance and repair work for electrical, plumbing and HVAC equipment.
Other services that can be classified as business services include real estate and utility services. These services can help companies find workspaces and arrange rental agreements, as well as provide water, electricity and gas to their locations.
These services can be conducted in-person at a client’s location, but they can also be provided remotely. This can be helpful for businesses that need a service provider on a more frequent basis or who need to provide one-time assistance.
Intangibility, Consistency and Inseparability of Services
The difference between services and goods is that while goods can be stored for later use, services cannot be stocked in advance. They must be delivered when demanded. This can be a challenge, especially when customers have different demands and expectations. This can lead to miscommunication and misunderstandings. However, the ability to deliver quality services can help business owners differentiate themselves from competitors and increase their competitive advantage.